Merry Christmas to you all and a seasonal blessing to all faith communities around the world.
We are staying at a luxurious 4 star hotel in London SW7 for a much needed break from the build up to this year's seasonal festivities.
Reception told me the duty manager will arrive at around 11am and the general manager has taken a 4 day break. No business development today, just sharing a few notes and observations, so that I can follow it through after the 28th December 2010.
HOSPITALITY INDUSTRY
Hotels and restaurants are having a particularly tough time and we are considering the industry's Internet strategy & SMM profiling, customer relationship management, revenue streams and profitability options.
Harsh economic times are still very much in evidence. This hotel is open for business, the restaurant is not. It is part of a luxury chain of hotels. We are keen to use these hotels for our Social Media Management masterclasses.
Later this morning, I will ask to see the conference facilities and find out more about this hotel group as a potential client and business partner.
